Shipping Information

 

Australian Orders

All orders within Australia over $175 qualify for FREE postage, excluding those orders containing bulky items or during major Clearance Sales, which is via regular post or courier. There is an option to select Express Shipping (2-3 business days) for $15.00.

Orders below $175 will ship for $9.95 regular shipping or $15.00 Express shipping (2-3 business days). Orders containing bulky items will be charged $20 for shipping, within Australia. We do not ship bulky items internationally. 

We attempt to dispatch orders received before 2pm Qld time on the same day or on Monday if they are received over a weekend.

PLEASE NOTE: During sale periods the delivery timeframe may be longer.

We use multiple shipping carriers, including StarTrack and Australia Post. Please allow 3-10 business days for delivery. Delivery timeframes vary according to delivery service and customer location.

Please note that if your order contains bulky or oversized items, we may have to contact you with regards to delivery methods.

Once your order has been shipped, you will receive a notification via email with tracking details.

International Orders

Orders will be dispatched using International Standard - flat rate for up to 2kg.

New Zealand - $16.95 (additional shipping charges will apply for orders over 2kg)

Rest of the World - $39.95 (additional shipping charges will apply for orders over 2kg)

Once your order has been shipped you will receive a notification via email with tracking details. Please be aware we cannot guarantee international delivery time lines. We will contact you if your order is over 2KG as there will be additional charges.

Please note that with all international orders, you may be subject to local tax/customs charges depending your country and the value of your order. Please check with your local customs departments prior to ordering as we cannot be held responsible for any charges that may occur. 

Unfortunately we can no longer ship to the 27 countries in the EU. 

We wish for all our customers to receive their orders as quickly and safely as possible and whilst we take the utmost care, we cannot be held responsible for missing, damaged or stolen orders.

Please do not hesitate to contact us should you have any questions or require any assistance.