Frequently Asked Questions

1 - What is Cherrie Baby Boutique known for?

Cherrie Baby Boutique is a premium children’s and baby boutique located in the heart of the Whitsundays, Queensland, known for beautifully curated baby gifts, children’s fashion, toys, keepsakes, nursery essentials, and sought-after brands. We specialise in thoughtful gifting and quality products from trusted labels including Jellycat, Huxbaby, Snuggle Hunny, Tiger Tribe and many more loved Australian and international brands.

2 - Where are Cherrie Baby Boutique stores located?

We have two boutique stores in Queensland’s Whitsundays region: Cannonvale (near Airlie Beach) and Proserpine, which is conveniently located just off the Bruce Highway for easy access for both travellers and locals. Both stores offer a curated in-store boutique experience. We also offer online shopping Australia-wide and to many international destinations.

3- Do you have a physical store as well as online shopping?

Yes. Cherrie Baby Boutique operates two physical stores in the Whitsundays region, along with a full online store. Customers can shop in-store for a personalised boutique experience or shop online anytime across Australia and internationally.

4 - Do you sell authentic Jellycat toys?

Yes! Cherrie Baby Boutique is an authorised retailer of genuine Jellycat products. All Jellycat toys purchased from us are authentic, brand-new, and sourced through approved suppliers. Popular characters, bunnies, and seasonal releases can sell quickly, so we recommend contacting our team if you are searching for something specific.

5 - Where can I buy Jellycat near Airlie Beach?

Customers visiting Airlie Beach and the Whitsundays can shop genuine Jellycat at Cherrie Baby Boutique in the local region, with additional online shopping available for Australia-wide and international delivery. Explore our extensive range of Jellycat plush toys, comforters, and collectables here

6 - Is Jellycat a good baby gift?

Yes. Jellycat is one of our most popular baby gift choices due to its softness, quality, timeless appeal, and collectable nature for babies, children, and adults.

7 - What are the best baby shower gift ideas?

Popular baby shower gifts include soft toys, swaddles, milestone cards, organic baby clothing, comforters, nursery keepsakes, and gift hampers. Plush toys from Jellycat are especially popular for gifting.

8 - What is a good newborn gift?

A thoughtful newborn gift often includes soft clothing, a comfort toy, swaddle wrap, bib set, milestone accessories, or a keepsake item. Many customers choose a mix of practical and sentimental gifts.

9 - Do you offer gift wrapping?

Yes. We offer beautiful gift wrapping options perfect for baby showers, newborn gifting, birthdays, and special occasions. We want every gift to feel extra special when it arrives.

10 - Do you ship Australia-wide and internationally?

Yes. We ship Australia-wide and to many international destinations. Shipping options, rates, and delivery timeframes are calculated at checkout based on your location. Full details are available on our Shipping Information page here

11 - Where do you ship from?

All online orders are carefully packed and dispatched from Queensland, Australia by Cherrie Baby Boutique.

12 - How quickly do orders ship?

Most orders are packed and dispatched promptly. Delivery times vary depending on location and peak seasonal periods such as Christmas and major sale events.

13 - Can I track my order?

Yes. Once your order has been dispatched, tracking details are sent to your email so you can follow your delivery.

14 - What is your return policy?

We accept returns in line with our store policy for eligible items that are unused, in original condition, and returned within the specified timeframe. Some exclusions may apply for sale items, personalised products, and hygiene-sensitive items. Full details are available on our Returns Policy page here.

15 - Can I exchange a gift if the size is wrong?

We understand gifting can be tricky. If sizing needs to be changed, please contact our team and we will assist with exchanges where eligible under our returns policy.

16 - How can I contact Cherrie Baby Boutique?

You can contact us via email at shop@cherriebaby.com.au, phone 0431 812 486, or by visiting our Cannonvale or Proserpine stores. We are always happy to help with product recommendations and gifting advice.

17 - Is Cherrie Baby Boutique worth visiting while holidaying in the Whitsundays?

Yes. Many visitors to Airlie Beach and the Whitsundays visit our Cannonvale and Proserpine stores for baby gifts, toys, children’s fashion, and Jellycat. It’s a popular stop for both locals and tourists exploring the region.